Paula’s coaching has made a significant impact on me both personally and professionally. She has helped me understand many issues from different perspectives, challenged me on the areas I needed to address and counselled me to get beyond the barriers that were holding me back. She has the insight to ask probing questions and get at the heart of the problem, at the same time maintaining the right balance of encouraging, listenin and understanding. As a result of our time together, I have seen improved performance and job satisfaction in my team members, a greater self confidence in my own ability to lead and an increased positive perception about my role that has led to new opportunities I never thought possible.When looking for professional development, I highly recommend Paula Hanlon as your coach.